NPTEL Design Thinking – A Primer Week 1 Assignment Answers 2024

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NPTEL Design Thinking – A Primer Week 1 Assignment Answers 2024

1. What is the first Noble Truth according to Lord Buddha?

  • Accept suffering
  • Origin of suffering
  • Cessation of suffering
  • Path leading to the cessation of suffering
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2. How does the concept of empathy in Design Thinking relate to the teachings of Lord Buddha?

  • By comparing it to finding the cause of suffering
  • By emphasizing the importance of understanding others’ feelings
  • By linking it to the cessation of suffering
  • By associating it with following the Noble Eightfold Path
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3. What tool is used to visualize the steps a customer goes through when interacting with a product or service?

  • SWOT Analysis
  • Customer Journey Mapping
  • Brainstorming
  • Business Model Canvas
Answer :-

4. Which of the following best describes a “Customer Persona”?

  • A fictional representation of a typical user
  • A detailed report of the customer’s problems
  • A list of customer complaints
  • A summary of your client’s business goals
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5. Which of the following tools is commonly used to capture and organize thoughts, insights, and ideas during design thinking exercises, helping teams visualize connections and prioritize actions?

  • Knoin notebook
  • WhatsApp group chats
  • Sticky Notes
  • Teacups
Answer :-

6. Karmic Design Thinking comprises how many phases?

  • 5
  • 4
  • 3
  • 2
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7. What should be documented from personal experience and observations before going to the Analyze stage?

  • Solutions to problems
  • Steps and emotional mapping
  • Marketing strategies
  • Product specifications
Answer :-

8. Why is it important to use real observations rather than just asking customers about their experiences?

  • Customers might not remember details
  • Observations provide more accurate and unbiased data
  • Asking takes too much time
  • Observations are more fun
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9. What is the final step suggested for ensuring the completeness of the Customer Journey Map?

  • Conducting a survey
  • Having a second persona for a more comprehensive view
  • Asking for feedback from peers
  • Reviewing the map with a mentor
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10. What was the problem identified by the Ideo team when observing a senior citizen taking her medication?

  • She couldn’t remember to take her medication
  • She couldn’t open the child-proof medicine bottle
  • She didn’t have enough medication
  • She was taking the wrong medication
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