1. What is the central focus of Design Thinking in the development of a product/service?
- Buddha️
- Humans
- Ideas
- Profit
Answer :- b
2. Arrange the four steps of Design Thinking in the correct order:
- Empathize, Define, Ideate, Prototype, Test
- Enervate, Aberrate, Serate, Tolerate
- Define, Measure, Analyze, Improve, Contro
- Empathize, Analyze, Solve, Test
Answer :- a
3. According to Prof. John Arnold, what can be taught in a classroom?
- Creativity
- Four Noble Truths
- Design Thinking
- Science-fiction
Answer :- a
4. Why did Prof. Arnold introduce the Arcturus IV case study?️
- His students could empathize with people who are different from themselves
- His students could build anything, including an Eggomobil
- His students could learn from alien cultures
- His students could analyze intergalactic travel
Answer :- a
5. Prof. Bala has linked the four phases of Design Thinking with which ancient philosophy?
- Four Laws of Thermodynamics
- Four Laws of Creativity️
- Four Noble Truths
- Four Thinking Hats
Answer :- c
6. What does the Empathize phase in Design Thinking entail?
- Experience the problem that your customer is facing as if it were your own
- Buy a pair of shoes for your customer
- Perform a detailed market analysis by sending out surveys to all the potential customers
- Go on a journey with your investors
Answer :- a
7. In their effort to empathize with ER patients, what did the IDEO team do?
- Attached a video camera and pretended to be one of the patients
- Interviewed patients who were admitted to the Emergency Room
- Documented their own accident experiences
- Stopped the hospital from attending to patients
Answer :- a
8. What key insight did the IDEO team gain when pretending to be patients in the emergency room?️
- Patients mostly saw the roof of the hospital when admitted
- Patients were provided excessive medication
- Patients were treated badly by the hospital
- Patients were unconscious the whole time
Answer :- a
9. How does empathy through observation benefit Design Thinkers?
- Assist older adults with taking medicines
- Identify diseases in older adults who find it difficult to open bottles with their arthritic hands
- Create child-proof medicine bottles
- Identify inherent problems people are facing, even if they are not completely aware of them
Answer :- d
10. What is the next step in Karmic Design Thinking after the Empathize phase?
- Solve
- Test
- Analyze
- How Might We
Answer :- c
11. Sukriti, a university student, frequently fails to submit her assignments on time. She approaches her professor seeking advice to address this issue.
Which technique might the professor recommend to Sukriti to identify the underlying reasons for her habitual procrastination?
- Mind mapping
- SWOT analysis
- Multi-Whys analysis
- Brainstorming session
Answer :- c
12. Why is the Multi-Why analysis considered effective in problem-solving?
- Due to its complexity in implementation.
- It is a highly theoretical approach to problem-solving.
- Because it helps in identifying the root cause.
- It primarily focuses on external factors rather than the problem itself.
Answer :- c
13. What is the main essence or principle behind the Multi-Why analysis?
- Complicating the problem-solving approach.
- Asking “Whys” repeatedly to delve deeper into the problem.
- Reducing the number of questions asked to identify the root cause quickly.
- Utilizing advanced technological tools to identify problems efficiently.
Answer :- b
14. What is the primary objective of utilizing the Multi-Whys technique?
- To assign responsibility to the solving of business problems
- To trace back a series of connected logical reasoning
- To impose assumptions about customer behavior
- To identify immediate solutions to complex issues
Answer :- b
15. Why is it cautioned to not immediately jump into implementing a solution after conducting a multi-why analysis?
- To prolong the problem-solving process
- Because conflicts always emerge after the analysis
- Multi-why analysis may not highlight the other perspectives of a problem.
- To demonstrate the flaws in the initial reasoning process
Answer :- c
16. What is the significance of introducing a conflict in problem-solving?
- To complicate the analysis unnecessarily
- To make the solution process more dramatic
- To identify the flaws in the problem-solving approach
- To identify doubts and challenges that require resolution
Answer :- d
17. Why are conflicts often necessary in both storytelling and problem-solving methodologies?
- To create tension and maintain interest
- To complicate the problem-solving process
- It is financially more profitable to do so
- To bypass unnecessary reasoning steps
Answer :- a
18. What distinguishes a conflict of interest in the problem-solving process, as discussed in the lecture video?
- It arises only between individuals
- It involves parties wanting the same outcome
- It occurs when different parties desire different things
- It emerges without any specific reason
Answer :- c
19. As a manager in a software development team, you’re focused on delivering projects within strict deadlines, yet you also aim to maintain high code quality and minimize errors. What conflict of interest arises in this scenario?
- Project deadlines vs. employee satisfaction
- Team collaboration vs. individual contributions
- Speed of development vs. thorough testing
- Managerial directives vs. team autonomy
Answer :- c
20. As a school principal, you aim to motivate teachers to integrate innovative teaching methods. What approach might best address this objective?
- Offering recognition and praise for educators who embrace new teaching practices.
- Instituting strict guidelines mandating the incorporation of innovative techniques.
- Creating a school environment that facilitates open discussions and idea exchange among teachers.
- Implementing financial bonuses and perks tied to the utilization of inventive teaching strategies.
Answer :- c
21. Why is TRIZ incorporated into Design Thinking?
- To identify the underlying cause of an issue
- To stimulate creative problem-solving
- To initiate a firearm
- To comprehend conflicting interests
Answer :- b
22. Were Sir Humphrey Davy’s experiments successful in the North Sea?
- Yes
- No
- Somewhat
- Sir Davy couldn’t really tell
Answer :- a
23. After the unsuccessful application of cathodic protection, what should the British Navy have done, knowing about conflicts of interest?
- They should have addressed both the copper corrosion and marine life growth issues
- They should have engaged in brainstorming before consulting Sir Humphrey Davy
- Empathy should precede conflicts of interest; thus, it should have been their logical step
- They should have dedicated more time to analyzing copper-related problems before attempting solutions
- They should have dedicated more time to analyzing copper-related problems before attempting solutions
Answer :- a
24. The copper corrosion dilemma in modern ships was ultimately resolved by
- Applying Edison’s power generation concepts
- Using salt water as an electrolyte with cast iron as a sacrificial electrode
- Replacing copper sheets with steel pipelines at the ship’s bottom
- ️Integrating various ideas such as power generation, cathodic protection, and power controls
Answer :- d
25. Solve is the __ stage of Karmic Design Thinking
- Third
- Fourth
- Second
- First
Answer :- a
26. Solve is considered to be __ phase in design thinking
- Convergent
- Concurrent
- Divergent
- Solution
Answer :- c
27. Which of the following tools were covered in this module?
- Brainsteering
- Brainstorming
- SCAMPER
- Delphi technique
Answer :- b
28. What is the initial and most crucial step in the Solve Module?
- Engage in conversations with as many customers as possible
- Address all stakeholders’ problems through iterative analysis
- Empty your mind of pre-existing ideas by documenting them
- Rapidly create prototypes for your ideas
Answer :- c
29. Which TRIZ principle involves preparing emergency measures in advance to compensate for a sudden change?
- Beforehand cushioning
- Cathodic protection
- Reverse engineering
- Copy-pasting this in ChatGPT
Answer :- a
30. Which phase of the Four Noble Truths is analogous to the third phase in Karmic Design Thinking?
- Dukkha
- Samudaya
- Nirodha
- Marga
Answer :- c